Showing posts with label freelance writing. Show all posts
Showing posts with label freelance writing. Show all posts

Monday, August 19, 2013

This Writing Life – the Drunkard, the Hook and the BML


I’m a freelance writer, which means I will write anything, including a grocery list, if someone will pay me money to do it. When I am feeling professional and composed, I tell people at networking luncheons that my work “includes a lot of variety.” When I have a glass or five of wine with my girlfriends, I say, darkly, “I never know what’s going to happen next – or not happen,” and because they know me, they know that this is not a good thing. But still, I show up at the keyboard every morning, including most weekends. There is a mortgage, and there is college tuition, so nobody’s asking for your opinion, I tell myself. And then I sit down at my desk and get ready to meet the next deadline, whatever the next deadline is.

Here is how my writing life went last week: on Sunday morning, I got up early and noticed a frantic email message from an agency account person. So I had a conference call with her at 7 a.m. (yes, on the Sabbath), then spent the rest of the day doing research and writing snappy magazine-format copy for a leave-behind for a pitch to a major telco that was going out the door the next evening. On Monday, I talked to three different pediatric neonatologists for a story in a U of M publication about optimizing infant brain health, and because no question a journalist asks can ever be called stupid (to her face), I got to ask the head of the pediatric department what is was that red blood cells are supposed to do, anyway, and he told me all about it without calling me a moron (because he is very polite, not because I’m not).

On Tuesday, I pulled together a big mess o’ “fun facts” for a nonprofit theater company for which I volunteer, because a local magazine had agreed to run a feature on our twentieth-fifth anniversary season. It was fulfilling and time consuming, which might describe whole big chunks of what happened to me last week, except for the parts that were scary and frustrating, which was the rest.

On Wednesday, I interviewed district mangers for one of my customers about a program they have called BAM, which, it turns out, is about customer bulk orders, and has nothing to do with the Flinstones, even though I kept toying with the idea of “BAM BAM!” as a headline. (Really, I was having a hard time stopping myself.) On Thursday, I did more research for my upcoming MN Parent story on how to cope when your child gets a mental health diagnosis, and started ramping up all the sources I needed to contact for a piece on upcoming trends for a meetings and events trade magazine article that will appear this winter.

On Friday, I had an interview for a profile of a woman who is the new President and CEO of the oldest and largest women’s small business assistance center in the country, based in Chicago. Then, at the end of the day, I had an unsettling phone call from a couple who had been sources on the mental health story, who decided that they didn’t want to be quoted after all. It involved shouty talk on their part, the kind I hate. When I finally hung up, I realized that I needed to write an email to my editor about the situation, so I got that done. But still, I wanted to cry, especially since one of the chief reasons it’s good not to work in an office is that my coworkers aren’t around enough to make me cry (just my family, but that’s another story).

And then, just as I was thinking that surely, surely, I could stop for the day, I saw an email from a friend, whose subject line indicated the need for a favor. It was a writing favor, I knew, before I even read the message, because that’s the only favor anyone ever asks me to do. The other things I can do really well besides writing – worrying, going to bed early, reading too many books, worrying some more – don’t tend to be things for which people really require extra assistance.

Writing is one of those things that people think just naturally happens, until they have to do it themselves. I’ve had friends who try to gloss over the enormity of what they’re asking me to do by saying, “it’s already practically written,” or using phrases like “wordsmithing” or “polishing up.” I hate that. I’m not a polisher, I’m not a smith, and if the thing were actually already practically written, you wouldn’t be coming to me. This friend, though, was honest. She knows that I don’t have a Disney-princess cageful of writing pixies to unleash on my projects, and that putting all those nouns and verbs together in an actual working order does tax my increasingly diminishing brainpower to a significant degree.

Still, she really needed help. She’s single, she wants a kid, she’s been investigating adoption, and she’s at the point in the process where she has to write what is called a BML, or Birth Mother Letter. (Too bad, I mused, thinking about what I’d written on Wednesday, that it’s not called a BAM, or I’d already have a great headline.)

I am, myself, an adoptive mom, but my little girl was sitting in an orphanage in Wuhan, China, when we started to create the paperwork mountain that made her part of our family. The Chinese government was not interested in Birth Mother Letters, which are essentially chatty, cheery “pick me” acts of desperation that make online dating profiles seem like the height of authenticity. The Chinese government wanted Proof of Income and Guaranteed Payment in American Dollars, and that was pretty much as far as it went. (Later, after Emma had come home, they added restrictions to the effect that the adoptive parents’ combined ages couldn’t be over 100, and that they couldn’t be morbidly obese, but back in 1995 China, things were pretty much wide open for the ancient, the fat, and the generally infirm, as long as they were toting the correct number of greenbacks.)

In 2013 Minnesota, I discovered, not so much. There are rules, a lot of rules, and they are clearly rules written by women who went into social work because teaching first grade wouldn’t give them enough opportunity to boss people around. My friend attached a five-page set of instructions she’d been given on how to create this letter. I’ve answered enough RFPs in my life that I am usually just fine with reading a long list of requirements on what I’m about to write, so I scanned through the directives. The horror quickly mounted, as did the exclamation points: Three-dimensional decorations, like ribbons, it turned out, are strictly forbidden, but be sure to show your creativity! (All I could think was – ribbons? Who would ever do that?) Everyone in all your pictures must be smiling! But there can be no pictures of you in your wedding dress because -- um, well, you know, seemed to be the general gist on that one.

Then I read this gem [punctuation theirs]: “If your letter has a winter theme, be sure to change it in March to a summer theme! The opposite is not true; a summer themed letter is still appealing in winter!”

Did they conduct focus groups with birth moms to find out which seasonal clip-art was most appealing, I wondered? I felt so terrible that my friend had been forced to subject herself to the sort of people who clearly saw the adoption process as a good opportunity to slip in some of the wisdom they’d picked up in those marketing classes back in community college. In 1988.

No topic was too small not to be the subject of the written equivalent of a shaken finger-in-the-face. After pointing out in an underlined directive on page four to “Run spell check on your computer each time you’ve made changes,” the instruction-giver switched things up by repeating the Exact Same Information, but this time reaching for the big formatting guns – italics plus multiple exclamation points. This accounts for page five’s perky admonition: “Reminder: spell check your letter!!” Was there no formatting mish-mash to which this person would not stoop?

I began to get a picture of what my friend had been going through, because I just knew that someone had made her sit in a badly lit conference room this letter was read aloud, slowly. I knew this because someone who would write this many instructions would really enjoy adding to the torture by reading them aloud to a captive audience. I could picture myself in my friend's situation, only I’d be sitting in the back row, doodling on my paper and not paying attention, then livening things up with some smartass remark like, “So, Ms. Halvorson, how do you feel about spell check? Do you think it’s something we ought to consider doing And where do you stand on exclamation points, by the way?” 

It was clear that no one would ever let me adopt a baby these days, not with my sassy mouth. But I had what my friend needed to possibly reach her baby goal, so I got to work with the notes she provided and starting writing a letter. I began, as I usually do, with some research, checking out the other prospective parents on the agency’s web site. Happy. Very, very, very happy people. Lots of cheeks pressed together, as if there had been tragic superglue accidents just moments before the flash went off. The three most common words in the introductions were “Suburban,” “Married” and “Christian,” not that I have anything against Suburban Married Christians, or Christian Married Suburbs, but I saw what my Urban Single pal was up against.

I took a long walk and thought about her, and how much I admire her and and enjoy her company, and what a good mom she would be. Then I went to bed. I got up at dawn and started writing. I tried to think about the person who would be reading these letters. I doubted that she would care very much about the hobbies that the prospective parents enjoyed, which seemed to be a big part of every letter. Really? Kayaking and jigsaw puzzles -- hopefully not at the same time, right Kayla and Chip? (Not their real names!  Just the most Christian ones I could think of at the moment.) Desperate for a place to start, I tried to remember the last time I had read a stack of applications for anything, and that was when we had interviewed for a nanny 15 ½ years ago this very month. It was hard to keep track of all those forms from the nanny agency, not only because every single girl’s name ended in “i,” but because they all just seemed so drearily similar. One of the questions was about alcohol use, and each of  the girls wrote something to the effect of, "I never let demon rum touch my lips." Only Leah wrote (and I still remember her phrasing):  "I like a beer now and then."

It set her apart. It made her seem refreshing and truly authentic. When we were arranging the interviews with all the “i” girls, my husband kept saying, "When is the drunkard coming? I want to meet her." Saying she liked a beer now and then was Leah’s “hook.” It was the only thing that made her stand out from a sea of sameness. Granted, Kayla and Chip (not their real names!) would have been horrified by her, but we liked her. And then, of course, we loved her, and still do, but that's another story.

I tried very hard to strike the same tone in my friend’s letter – real-for-true, not Happy Happy Happy. I mentioned a homemade gift she had made for a kid she’s close to – at the time I saw it, it embodied for me the kind of person she is – supportive and silly and so full of love for that child, who is supremely blessed to have her in his life. In my letter, I described the gift and its significance. For the mom in me, it was a heartwarming moment. For the writer in me, it was my drunkard hook, the thing that would make my friend stand out.

It must have worked, because when I reread my draft of the letter, I cried, and heck, I had written it. My friend said she cried too. Now we just have to get some scared and pregnant teenager to cry when she reads it, and we’re home free.

Who can say what will happen? This whole business sounds like a total crapshoot. But maybe there will be one Birth Mom who is getting really sick of Kayla and Chip (not their real names!), and maybe she will read this letter and decide that her baby belongs with someone real. And maybe someday, like about nine months from now, I will run into my friend, carrying a squalling baby in one those ridiculous front-loader carriers, and she will look exhausted, and happy, and complete.

And I will think, words did that. Words helped her get there.

And I will be very, very happy.

Wednesday, May 29, 2013

Her 19-word writing career (and rodents the size of bulldogs)


This bulldog-sized rodent is native to Central America. 
 I hope I never see one up close, unless it's in the damn zoo.

Every contractor can tell a story about seriously underbidding on a job – the plumber who forgot that all the pipes were lead, the carpenter who didn’t realize that the house was nothing but crooked walls and plaster – that sort of thing. A couple weeks ago, I was approached by a travel web site to create some content. I asked questions about the scope of the project, and got some webby answers about subsections and character counts. I still felt baffled. “Perhaps I’m just acting all print-centric and looking for a word count, and that’s not the way the world works anymore,” I thought, always the first cheerleader to run out on the field in the “Julie Sucks” halftime show. “I’m sure I’ll be able to write 20 pages a day,” I thought. “What could go wrong?”

Turns out that I, the person who can usually offer a very long list of reasons why anything, anywhere, could possibly go wrong, had failed to consider this project thoroughly enough. Here’s the one part that wasn’t in the job description: I needed to write 15,000 total words of well-researched, snappy and character-count-correct copy. I was able to complete about five pages a day if I kept my fingers – and brain – moving fast, not the 20 I had originally estimated. And, I realized, I was making a fraction of my current professional rate, a really big fraction. Or do I mean a really small one? (See why I’m a writer and not a professional fractionator?)

I logged a lot of hours on this virtual round-the-world writing jaunt, starting at about 3 a.m. every day, when I’d wake up in a cold sweat, realizing how many more descriptions I had to write that day. As I kept working, stopping just long enough to wiggle my fingers to get the blood flowing, I tried to stem the self pity that was oozing out of my home office, down the stairs and onto everyone who passed by on the sidewalk outside. To accomplish this, I thought of two things. First, I remembered that I wasn’t a coal miner or a cop, and that the only things getting tired were my creativity and my fingers. And second, I remembered back to a few times in those fat and happy days of 2007 (Remember then? When you weren’t scared all the time?), when agencies, desperate with overwork and looming deadlines, had happily sent me tidy sums for completing writing projects that were only mildly vexing, or time-consuming, or possibly a teeny bit annoying.

Of course, I had already been paid for those jobs way back in 2007, so the money was spent long ago on trips to the emergency room, groceries, grade school tuition, dermatologists, triple-ply toilet paper and boatloads of daughter-approved hair care products. I wish I’d had the foresight to have taken a few of those gigs on “deferred payment,” with the proviso that a check would be cut only during times of financial crisis, national and/or personal. I’d be getting one of those babies in the mail right about …. now.

But that’s all paid-for toilet paper under the bridge (a phrase I just made up but think I will continue using), and did not provide much solace to me, last week, making my way through my Slough of Despond (which is, I hope, the only Pilgrim’s Progress reference you’ll encounter this week). But then, just when things were looking bleak, one of my children entered the sad, dreary picture, and things got a little bleaker still.

My children usually adopt a very firm policy of refusing to offer any sympathy to me, on the principles of 1) It will just encourage her and 2) Was that mom’s voice? I thought I heard something through my earbuds. I managed to pierce Emma’s protective shell, however, because, while she was ignoring my kvetching about worn out brainpan and fingers, she quickly picked up my distress over what I considered to be the overly  modest payment (like “Amish girl” modest, I’m not kidding).

“Really? I would like to have that much money,” she mused aloud, “Maybe I could be a writer. Could I ever get a job like yours, Mom?” Since she calls me “Mom” about once a year, I was instantly suspicious. But still, maybe she’d want to follow in my limping, energy-drained footsteps one day. “Okay,” I said. “You can write one page, as an audition. Then maybe I’ll recommend you to the editor for the next project, if there is one.” She looked happy. I think I even saw her teeth, a rare occurrence for me, but apparently a quite common one for tall, handsome college men.

“But if I have to correct ONE mistake – a run-on sentence, a fragment, anything – then the whole deal is off.” She looked less happy, and I knew why. My girls have grown accustomed to 24-7 access to an in-house copy editor. (I’m not exaggerating; I have been woken out of a sound sleep to proofread an essay that was due the next day.) As I’ve heard is the case with privileged people, when you have staff, you forget how to do things for yourself. As a result, my kids are terrible proofreaders, especially in light of their reputed intellectual capacities.

While we sat together at the kitchen counter, I showed Emma a list of topics I was working on that day: Central America, Eco-Travel, Fishing and Destinations for Bachelorette Parties. Guess which one she picked. I handed her an instruction sheet. “Here are the SEO keywords you need to include in a 150-word intro. Then you need to write about these four featured cities in 325 characters each, and the next six cities in 110 characters each. I’ve been getting a first draft done in about 45 minutes, so try not to take longer than that. I’m going to be proofing the pages I wrote this morning and eating my sandwich, so I’ll be right here if you have any questions.”

I started reading, eating and waiting for the quick tap-tap of my very smart daughter as she cranked out this work that could be done by a roomful of monkeys (as she’d indicated in past remarks about my chosen career). Tap. pausepausepause Tap. Tap. pausepausepause. “I could do this,” she finally said, “except for the beginning part. It would all be easy after the beginning.”

“That’s called the lead,” I told her through a mouthful of turkey. “It’s always the hardest part. You have to write that, or no deal.” Tap. pausepausepause Tap. Tap. pausepausepause.

“How’s this?” she said, turning her laptop screen toward me. “Your friend is getting married. You should have a party. You should go to one of these good places.” 

I looked her in the eye, suddenly the editor, not the mom. “Is this the best you’ve got?”

“Yeah, I erased the other two. They were worse.”

I chewed my sandwich reflectively, waiting for the stench of her lead to clear the room.

“I give up,” she said, finally. “I don’t want to be a writer.”

“Well,” I said, “You gave it 19 words. I think that’s fair. Hemingway only had six.”

“What?”

There’s a story that someone bet him he couldn’t write a story in six words, and he wrote “For Sale. Baby Shoes. Never Used.”

No one can twist the moral out of a story and ego-boost it quite like this kid. “Well, I wrote 13 more words than Hemingway did,” she self-esteemedly said (and if that’s not an adverb, it should become one, exclusively for this generation). “Good for me.” She went back to Facebook, I went back to work, and the project continued on, and on, and on.

As with all life challenges, I did learn a few things while writing those 15,000 words, and I share them here now:

First thing I learned: There is some truly bad travel writing out there on the interwebs. One site described a location as “dripping with history,” a thought that made me get up from my desk right away and go wash my hands.

Second thing I learned: I would most like to have a beer with the characters who write content for Lonely Planet. Their description of why it would be fun to visit Central America included this sentence: “Wander through dense jungle to find Mayan pyramids that date back a millennium as bulldog-sized rodents scurry past and howler monkeys commute in the treetops above you.” Hoo boy, when can I book my ticket, fellas? Can I bring a rodent back home as a souvenir?

Third thing I learned: After researching and writing about 370 destinations, all over the globe, I was able to compile this list of dream vacations:
1.     New York
2.     New York
3.     New York
4.     New York
5.     New York
6.     New York
7.     New York
8.     San Francisco
9.     New York
10.  That place with the bulldog-sized rodents and overhead-commuting howler monkeys (Just kidding, I really meant New York)

Fourth thing I learned: Hey Julie, it might be good to ask a few more questions the next time you’re bidding on a project.

Fifth thing I learned: Emma won’t be enrolling in journalism school anytime soon. Ditto that MFA program for creative writing.

Saturday, June 16, 2012

Weird Science: Freelancer Pheromones

Check out this Nasonov gland. Oooh Baby.

I’m not exactly exposing my Nasonov gland to entice my fellow honeybees into an empty hive, but, these past couple weeks, I’ve had the sneaking suspicion that I’ve got some sort of major pheromone thing going on. While the particulars are still mysterious to me, the cause is obvious – I’m planning a vacation.

Ask any freelancer you find on the streets (it won’t take long, the streets in Minneapolis are lousy with them) to tell you when they experience the biggest uptick in new business, when the most enormous projects get set in motion, and they will answer, to a (wo)man: Three weeks before I leave on vacation.

I’m planning to head to New York next week, and I can’t beat the customers away with a stick. I’ve had a least two phone calls lately that start with “Remember me?” People I haven’t worked for in years have developed sudden, urgent needs for my snappy, sparkling prose. Really? I want to say.  Where were you in the middle of January when I was considering taking on a side hustle as a barista, just to keep cat food on the table?

This must be some complicated kind of science ju-ju, I’ve found myself thinking, because not only does it seem to be attracting customers, but it convinces them to linger, sort of the opposite effect of that classical-music-in-the-convenience-store-to-deter-juvenile-loitering experiment. Because while I’ve noticed that my services are certainly being engaged with incredibly increasing frequency, I’ve also noticed that The Damn Projects are Never Done.  Quick-turn web copy gets a new client direction and requires an entire rewrite. A normally agreeable editor suddenly thinks that just a few more sources will do the trick. I’ve actually heard, for the first time since December (the last time I left town), that phrase that chills the blood of creatives everywhere:  What else have you got?

Many people become freelancers for the utterly stupid reason that they want to “be their own boss.” Sounds great in theory, but I’ve discovered that I’m probably the worst boss I’ve ever worked for – and after a lifetime of agency work, I’ve had some doozies. Nortie the cokehead, Frank the stapler-thrower and Brenda the walking ashtray have nothing on Julie Kendrick, Slavedriver. I am demanding and unforgiving and just a little bit sadistic. I schedule interviews with Canadians at 3 p.m. on a beautiful Friday afternoon. I make myself get up at five a.m. “just to polish the copy one more time before it goes to the client.” Plus, I never take me out to lunch, or tell me “good job,” or offer beneficently, “Take the afternoon off, honey.  You’ve been working too hard.” As if.

Worst of all, I never, ever say “no.” I can’t even turn down the pro bono stuff, even when I am convinced that my brain is going to explode all over the board meeting, necessitating a messy cleanup, but probably a very nice funeral. Trust me, I’ve tried. I form my lips into a little cat butt of “no,” and all that comes out is the chimp-grin of “yes.”

Of course, I love my clients, I’m happy for the work, and it will all get done, somehow, before that flight takes off next week. And there’s one thing that’s more certain than the pre-vacation pheromone attraction – I’ll probably spend all of July reorganizing my file drawers, because nothing is less appealing to a client than a freelancer who has just returned from vacation.